At Divine Eye Care, we are ensuring that physical distancing and appropriate disinfection protocols are maintained as per guidelines issued by Ministry of Health. All visitors are requested to wear a face covering (medical mask or home-made mask) and to sanitize their hands upon arrival.
Please inform us at (437) 377-0007 if you or anyone in your household has been, within 14 days of your scheduled appointment :
- out of the country
- feeling unwell (fever, cough, running nose, shortness of breath, loss of taste or smell, etc)
- in contact with someone who is COVID+ or experiencing symptoms of COVID-19
We can either reschedule your appointment or arrange Tele-Optometry services for you. We sincerely hope you and your family remain safe and healthy.
In wake of COVID-19 pandemic, we are taking a lot of precautions to keep you safe.
Staff practices
- Our staff wash hands before and after each patient interaction
- Our staff wears face masks and gloves
- We confirm with patients before examinations if they or anyone at their household have had any recent travel history, fever, respiratory symptoms, flu-like symptoms or any contact with COVID+ patient
- Doctors use face shields and/or masks when examining patients
General office cleaning
- High contact surfaces are wiped down between uses (e.g., doorknobs, reception desk, chairs, etc.)
- All surfaces are wiped down at start and end of each day
- Waiting room amenities have been removed (e.g., magazines, water cooler, coffee dispenser, etc.)
Patient practices
- We ask only patients to come in for their appointments unless patient is a minor or elderly, in which case one guardian or care provider may accompany them
- Patients are encouraged to fill new patient form online. If they wish to fill it on paper, we disinfect pens and clipboard between each use
- Hand sanitizer is available at the reception area
- If patients don’t have any face covering, masks are provided at reception desk at nominal cost
Equipment
- We have installed cough / sneeze guards in reception area
- All equipment is disinfected between each use
- All medications or syringes are single-use and are discarded after use
- Doctors offer contact lens patients extra instruction on cleaning and best practices
Optical
- Frames in the optical are disinfected between each patient try-on
- All solution bottles are cleaned and wiped down between each use (if not single-use)
- Contact lenses are cleaned in a solution that kills all viruses, fungus, and bacteria
- All contact lens cases provided by our office are brand new
